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Frequently Asked Questions about Greece

I can't see any mention of ATOL or ABTA why is this?
What’s the weather like?
What’s included and what’s not?
I want to do a course but my partner/friend just wants some peace and quiet
How do I book the trips?
What type of food is available?
How much is a meal out in a restaurant?
What other activities are available locally?
How much are the buses?
How much is a taxi?
Will there be an opportunity to learn some basic Greek?
Can I rent a car or scooter?
What are the passport and visa requirements?
Do I need any vaccinations?
What kind of insurance cover do I need for Greece?
Will I be met at the airport?
Can I come with a friend?
How do I get there?
Are there any banks nearby?
Can I get onto the internet?
Will there be someone there to get advice and information from?
What level of fitness do I need?
Will there be any spa treatments available?
Can I borrow a book or two?
What happens if I need to cancel?
Do I need to bring my own towels?

I can't see any mention of ATOL or ABTA why is this?
We don't need ATOL bonding as we don't offer the flight element of the holiday. ABTA is a voluntary organisation that is not really geared up for small independents (in other words it's REALLY expensive). There IS a legal requirement for Tour Operators - it's "The Package Travel, Package Tours Regulations 1992" and we conform with that because we have the following insurance in place:

"Serenity Retreat is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ''The Package Travel, Package Tours Regulations 1992'' all passengers booking with Serenity Retreat are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Serenity Retreat. This insurance has been arranged by Towergate Chapman Stevens through HCCI International Insurance Company PLC.

In the unlikely event of Insolvency you must Inform Claims Settlement Agencies immediately on +44 (0) 1702 427 239 or at submitclaim.co.uk/TDC15. You can also write to them by email info@csal.co.uk or by post at 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place."

So, your money is safe!

What’s the weather like?

Average maximum air temperatures (in Centigrade):

Gorgeous!

What’s included and what’s not?

Price includes:

Price does NOT include:

I want to do a course but my partner/friend just wants some peace and quiet
That’s completely fine. Do as much or as little as you choose.

How do I book the trips?
The trips are booked separately at the venue and are payable to the local suppliers in Euros.

What type of food is available?
Traditional Greek with some Italian influence.

How much is a meal out in a restaurant?
Well it largely depends on what you have, of course. But two courses will be anywhere from £8 to £18. Vegetarians get the better deal. A Greek salad and fresh local bread will fill most people up though and you can get a good one for about £5

What other activities are available locally?
There are all sorts of watersports available in Nidri, yachts for charter, motorboats for hire (very cheap at 50 euros for the day, they take 5 people). There is normally a Greek night going on somewhere too! Most of these things you would need to take a bus or taxi to.

How much are the buses?
The bus from Nikiania to either Lefkas Town or Nidri was 1 euro and 80 cents at the time of writing.

How much is a taxi?
Lefkada: Going into Nidri it’s about 10 - 12 euros and into Lefkas Town it’s about 10-14 euros, as a guide.

Will there be an opportunity to learn some basic Greek?
Yes, of course. The Greeks love it when you try and speak their language. Even if it’s just please and thank you, they’re glad that you’re giving it a go.

Can I rent a car or scooter?
Yes, car rental is about 35 euros a day for a small corsa type car. Scooters are about 10 euros a day but we really don't recommend them.

What are the passport and visa requirements?
Greece is in the EU so none needed (for the time being!). Although make sure that your passport has at least 6 months left before it expires, just to be on the safe side.

Do I need any vaccinations?
No (hurray!)

What kind of insurance cover do I need for Greece?
Getting an E111 (European Health insurance – it’s easy to get online) is the most sensible place to start although this will only cover the basics. Going to this website will give you advice and recommend some companies: www.travelinsuranceguide.org.uk

How does the E111 work in Greece?
Take your E111 and passport to the local IKA office (the Greek social insurance agency – there’s one in Lefkas Town), where you'll be given a 'health services book' and directed to an IKA clinic or a doctor or dentist in the IKA scheme. Consultations and treatment are free.
But you'll have to pay part of the cost of secondary examinations, such as X-rays. You'll also have to pay for supplementary treatment like physiotherapy, and for dentures. For prescribed medicines, hand the prescription and the 'health services book' to any chemist in the IKA scheme - IKA offices will provide a list.
You'll have to pay a small standard charge, plus 25% of the actual cost of the medicine, which is non-refundable.

Will I be met at the airport?
Yes, one of the team will be there to make sure you get your transport and to answer any initial queries you may have.

Can I come with a friend or my partner?
Please do! We welcome friends who want to travel together and we have three apartments that have 2 bedrooms. One with a view of the sea and one without (just to warn you!)

How do I get there?
See the Flights section

Are there any banks or cash points nearby?
As of 2014 we have our very own cash point in Nikiana. It was cause for huge celebration....

Can I get onto the internet?
Yes, in the village but not at the accommodation

Will there be someone there to get advice and information from?
Yes, there will always be someone available at the end of the phone.

What level of fitness do I need?
A certain level of mobility is required for some of the trips (getting up and down ladders for example) but if you’re coming to do a course or just to lie in the sun, then very little! We welcome everyone.

Will there be any treatments available?

For 2017 we have the lovely Giota joining us and offering massage and facials

Can I borrow a book or two (or three or four)?
We have a lot of books available to borrow - help yourself!

What happens if I need to cancel?
See the bookings page

Do I need to bring my own towels?
Yes, for the beach. But no for showering

We’ve tried to think of everything you might want to know. If we’ve missed something out, please tell us so that we can add it.

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Contact Us

Need more information or have some feedback? Contact us on 01422 752545, or send a message below...